The team behind
winning operations.

Sharper operations. Smarter outcomes.

HawX is a vendor-neutral team of senior iGaming and sportsbook specialists. We embed inside your operation - across CRM, sportsbook risk, fraud, web, and design - so you scale faster, lose less, and outperform.

7
Years on the Market
5
Expert Disciplines
50+
Clients Worldwide
0
Integration Needed
HawX Booster

See your revenue uplift in 60 seconds.

The HawX Booster is an interactive calculator built for iGaming operators. Enter five numbers - depositors, registrations, GGR, market, and engagement period - and see the projected percentage uplift HawX can deliver across your operation.

+ 15%
Avg GGR Uplift
+ 22%
CRM Retention Lift
− 45%
Fraud Loss Reduction
Sample Calculation
12-month engagement · UK/EU
Monthly depositors5,000
Monthly registrations12,000
Monthly GGR$1.2M
MarketUK / EU
Boosting period12 months
Projected revenue uplift
+ 18.4%
≈ $2.65M added annual GGR
The independent CRM team for iGaming

We don't sell CRM software.
We make yours work harder.

Most iGaming operators have already invested heavily in a CRM platform. The problem is rarely the tool - it's the strategy, the segmentation, the automations, and the people running it. HawX is vendor-neutral by design. We don't take software commissions. We don't push a stack. We operate inside whichever platform you've chosen, and get more out of it than you thought possible.

✕ Not a CRM vendor✕ No software licences✕ No platform commissions
✓ Expert operators✓ Vendor-neutral✓ Works with your stack
We're certified & experienced on:
FastTrack
CRM Automation
Optimove
CRM Marketing
Solitics
Real-time CRM
Smartico
Gamification & CRM

HawX is platform-neutral and vendor-independent. We have operated on FastTrack, Optimove, Solitics, CellXpert, Smartico, Salesforce and bespoke in-house CRMs, such as BetConstruct, SoftSwiss, Digitain and others. No commissions. No hidden affiliations.

Why HawX

Not an agency.
An embedded team.

01
Senior-only talent
Every HawX specialist has 5–15 years inside iGaming operations. No juniors, no account managers, no gatekeepers - you work directly with the people doing the work.
02
Embedded, not outsourced
We join your Slack, your Jira, your standups. We act as part of your team - not a vendor you manage.
03
Cross-discipline
CRM, risk, fraud, finance, design, and web - under one roof, aligned to the same goals.
04
Fast activation
Proposal in 48 hours. Kickoff within a week. No lengthy onboarding. No contracts with 90-day exit clauses.
05
Results, not reports
We track the metrics that matter: retention rate, GGR, fraud loss %, on-time delivery. Everything tied to real outcomes.

Frequently Asked Questions

Answers, before you ask.

Does HawX sell CRM software?

No. HawX is vendor-neutral by design. We do not sell software, take platform commissions, or push a stack. We operate inside whichever CRM platform you've already chosen - Fast-track, Smartico, BetConstruct CRM, BroadCRM and others - and extract more value from the tools you already pay for.

Which CRM platforms does HawX work with?

HawX is platform-neutral. Our specialists have certified experience on FastTrack, Optimove, Solitics, CellXpert, and Smartico, and have also operated on Salesforce, CleverTap, Braze, Iterable, Xtremepush, Bloomreach, and bespoke in-house CRMs.

Is HawX a consultancy or an agency?

Neither, exactly. HawX is an embedded team of senior iGaming operators. We don't produce slide decks or strategy reports. We join your Slack, your Jira, your standups, your data warehouse - and ship working operations alongside your team.

What services does HawX provide?

HawX provides five core service disciplines for iGaming operators: CRM Solutions (our flagship discipline), Website Management, Sportsbook Risk Management, Fraud Management, and Design Solutions.

How quickly can HawX start?

Proposal within 48 hours of a discovery call. Engagement kickoff typically within a week. There is zero technical integration required - we operate inside the tools you already use.

What is the HawX Booster?

The HawX Booster is a free interactive calculator that projects the GGR uplift HawX can deliver to your iGaming operation across CRM, fraud, risk, and conversion.

Which markets does HawX operate in?

HawX works with operators worldwide - UK and Western Europe (regulated), US (regulated states), LATAM, Africa, Asia, and crypto/offshore brands. We've operated across more than 50 client engagements globally.


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that actually wins?

Tell us what you're working on. We'll respond within 24 hours with an honest assessment and a path forward.